Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, unopened, in the same condition that you received it, with original packaging and proof of purchase.

Due to hygiene and safety reasons, opened or used healthcare, skincare, personal care, and eco-friendly products cannot be returned.

To start a return request, contact us at:
jdevasi113@gmail.com

Please include:
- Your order number
- Product photos
- Reason for return

For damaged, wrong, or missing product claims, an unboxing video is mandatory.

If your return request is approved, we will provide instructions for the return process. Products sent without prior approval will not be accepted.

Return shipping charges are the responsibility of the customer unless the item received is damaged or incorrect.

Non-Returnable Items:
- Used or opened products
- Sale items
- Gift cards
- Customized or personalized products
- Perishable goods

Damaged or Wrong Products:
Please inspect your order after delivery and contact us within 48 hours if you receive a damaged, defective, or incorrect product.

Order Cancellation:
Orders can only be cancelled within 12 hours of placing the order.

Refunds:
Once your returned item is received and inspected, we will notify you regarding approval of your refund.

If approved, the refund will be processed to your original payment method within 5–7 business days.

If you have any questions regarding returns or refunds, contact us at:
jdevasi113@gmail.com